I'm very irritated.
Not a good time to post, but oh well. You may stop reading now if you desire.
Our dishwasher quit working the day we blessed Grace. So that was February 1st. It's been almost a month now. This WHIRPOOL dishwasher is exactly 15 months old. This is the part where I get irritated. It was covered by a warranty for 12 months. My good ol' Dad came to my house after he was done with work one night and pulled it out and looked at it. He read the parts manual. Eventually he told me he thought it was the motor, but he was 100% sure.
Motors are expensive.
So, I finally called Whirpool. They offered to cover the cost of the parts after I pushed a bit about the fact that it only 15 MONTHS OLD! I had one of their hired out service techs come to the house today to diagnose the problem. He literally walked in asked what it had been doing, pushed the start button, listened for 1 -2 minutes, turned it off, and told me it was the motor.
And for that fine service...$69.00. He didn't know that Whirpool had offered to pay for the part so he had out his computer and calculated the cost for the part and his installation fee.
$565.00 he tells me.
"That's kinda high", he comments. Ya think! I'd just go buy me a new dishwasher dude.
So I inform him I have someone (Dad :)who will install it for me, and had him tell Whirpool which part to send. I paid him his ridiculous "$69.00 for 5 minutes" fee and send him on his way. I guess I am just irritated that a company can charge that much for really 5 minutes of actual "work".
So now for the bright side. As we've had to hand wash our dishes for nearly a month I've been able to spend a lot of time with my 2 oldest. They help wash, or dry or put away when the littler kids have gone to bed and we stand with our hands in the suds and talk about school, friends, funny stuff, what they want to do this summer, etc. It's really a good time to just talk and enjoy each other's company.
So for that I thank you Whirpool.
p.s. Love you Dad. You are the handy man's handy man!